We're proud to announce that Hawaiian Air Cargo has joined Alaska Air Cargo. With roots in two states uniquely reliant on air freight, our teams share a deep commitment to communities where we live, work and fly. We're honored to continue to serve your business needs, and while the way you travel or ship won't change right away, there are many exciting things to look forward to in the months ahead.
Two beloved brands. Taking you further.
The Hawaiian Air Cargo and Alaska Air Cargo teams are excited to work together to optimize the strengths across two robust shipping networks. As we start to combine air-freight operations, we will update the frequently asked questions on this page. You can also subscribe to our email list for updates.
WWhat's not changing on day one?
- Booking with each carrier
- Tracking with each carrier
- Drop-off and pick-up with each carrier
- Pet Shipping: Policies remain unchanged for each airline.
Frequently asked questions
General Questions:
Hawaiian Airlines and Alaska Airlines initially will continue separate operations. Our cargo operations will be integrated gradually over the weeks and months ahead, and we will notify customers about changes to our operations as we implement them.
Updates on the timeline for overall operations and passenger-travel changes will be shared on our website. Please continue to visit our Hawaiian Air Cargo website, subscribe to our email list to receive the latest information.
Our cargo operation will be integrated gradually over the weeks and months ahead, and will notify customers about the changes as we implement them. We will give you advance notice about any actions you need to take.
Contracts and pricing:
We plan to make updates as we have in the past, with any updates to pricing occurring in December for the upcoming calendar year. If this timing changes, we will let you know well in advance.
We will be evaluating prices over the next few months and will keep you posted on any changes.
Yes! But not right away. We will let you know when we have a plan to streamline accounts, as well as what you need to do and when.
Known Shipper applications and status will continue to be maintained separately by each airline. Please make sure your status is up to date with the carrier you currently ship on.
Network and booking:
Not yet. It will take some time to integrate our bookings and networks. Please continue to book directly with the carrier flying the route you need for your shipments.
We are eager to make this happen, but it will take some time. We will keep you posted about network updates.
It will look amazing! We are excited about seamless shipping that will now have a further reach. It will take some time for us to work out those details. Please continue to visit our website and subscribe to received the latest updates on these exciting opportunities.
How fast can I get it?
Hawaiian Air Cargo offers a service for every budget. Learn more about shipping options.